# API Source: https://help.mem.ai/features/api Build custom integrations with Mem. The fastest way to send content is the Mem It endpoint. ## Overview Build custom integrations with the Mem API. The fastest way to send content to Mem is the Mem It endpoint. Mem intelligently processes, organizes, and structures your input—whether it’s a quick note, a web article, a meeting transcript, or anything else. ## Get started * Developer docs: [https://docs.mem.ai](https://docs.mem.ai) Prefer no‑code? Use Zapier to connect Mem to the tools you already use: [/features/zapier](/features/zapier) # Bulk Actions Source: https://help.mem.ai/features/bulk-actions Select multiple notes or collections to organize, auto‑organize, chat, or delete. ## Overview You can perform bulk actions on any list of notes or collections. First enter multi‑select mode, select rows, then choose the action you want. ### Enter multi‑select * Tap the icon on the left of any row * Or drag with two fingers * Or long‑press on a row ### Actions for notes * **Organize**: choose collections to add the selected notes to * **Auto‑organize**: Mem chooses one or more collections; creates new ones if needed * **Chat**: opens Chat with the selected notes as inputs so you can work with them * **Delete**: move selected notes to Trash ### Actions for collections * **Chat** with the selected collections * **Delete** collections ### Enter multi‑select * Click the icon on the left of a row * Shift‑click to select a range quickly ### Actions for notes * **Organize**: choose collections to add the selected notes to * **Auto‑organize**: Mem chooses one or more collections; creates new ones if needed * **Chat**: opens Chat with the selected notes as inputs * **Delete**: move selected notes to Trash ### Actions for collections * **Chat** with the selected collections * **Delete** collections ## Related * Chat: [/features/chat](/features/chat) * Collections: [/features/collections](/features/collections) # Chat Source: https://help.mem.ai/features/chat Chat with Mem to create, edit, organize, and ask about your notes. ## Overview Mem Chat is your conversational AI Thought Partner within Mem. It allows you to interact with your notes, create new content, and organize your information through natural language. You can tell Mem things you want to remember, ask it to edit or update notes, organize collections, recall details, or even generate new ideas based on your past work. ## Accessing and Starting a Chat Click the Mem arrows at the top right of your screen to open the Mem panel. Click the input field at the bottom that says "Tell or ask Mem something" to reveal Chat fully. Click the plus button in the chat interface to start a new conversation. Click the clock icon at the top right to revisit past conversations. ### From the main app Tap the Mem arrows at the bottom of your screen to open the dedicated Chat tab (next to the plus button). Tap the New Chat button to start a new conversation, or the clock icon at the top right to revisit past chats. ### From within a note While viewing a note full-screen, tap the Mem arrows at the top right. This opens the Heads Up view. At the very top, toggle from Heads Up to Chat. When you access Chat this way, the note you have open stays in context. You can tell or ask Mem something directly, and Mem will respond with that specific note attached. ## Choosing a model Mem Chat is powered by multiple leading language models. Pro users can pick which model to use from the model picker in the chat interface. * **When to pick a model:** Select your preferred model when starting a new chat. Different models have different strengths — for example, some handle larger context windows better, which is useful when referencing large collections or working through long sessions. See [Chat Limits](/features/chat-limits) for more on context windows. * **Switching models:** Model selection is locked once a conversation has started. To use a different model, start a new chat and pick the model you want from the picker. ## Core Use Cases of Mem Chat ### 1. Remembering and Augmenting Information Tell Mem Chat things you want to remember, and it will intelligently create or update notes, augmenting them with relevant details. **Example: Remembering a TV Show**\ **Input:** `I want to watch Slow Horses` **Mem's Action:** * Creates a new note titled "Slow Horses." * Augments the note with details like *Status: To Watch* and *Platform: Apple TV Plus*. * Proactively adds the note to your "TV Shows" collection (if you have one). **Example: Adding a Talking Point to a Meeting Note**\ If you tell Mem Chat, *"I want to bring up this talking point with somebody in my next meeting,"* and you already have a meeting note draft for that person, Mem will update that specific agenda. You can view the changes in the note's version history, showing the "diff" between the previous and edited versions. ### 2. Recall and Summarization Mem Chat can recall and summarize information from your notes, helping you focus on key priorities or consolidate your thoughts. **Example: Summarizing Recent Work**\ **Input:** `Based on the last two weeks of work, what are the highest priority things that I need to focus on next?` **Mem's Action:** * Reads across all your notes from the last two weeks. * Provides a summary of your highest priority items. **Example: Turning a Summary into a Checklist**\ **Input:** `Can you turn that into a new note checklist?` **Mem's Action:** * Creates a new note with the summarized priorities formatted as a checklist. **Other Recall Ideas:** * *"Summarize my last month of meeting notes."* * *"What did I decide about the marketing campaign?"* * *"What’s my flight confirmation code for Maui?"* ### 3. Organizing Your Notes Mem Chat can help you organize your notes by suggesting and applying collections. **Example: Suggesting Collections**\ **Input:** `Based on my recent notes, what are some collections I should use to organize them?` **Mem's Action:** * Assesses your recent notes. * Suggests relevant collections for organization. **Further Action:** You can then ask Mem to add those notes to the suggested collections automatically. ### 4. Side-by-Side Interaction with a Specific Note When you have a specific note open and then open Mem Chat, a **chip** will appear in the input field, indicating that Mem will attach that particular note to your input. This allows for real-time editing and interaction with the open note. **Example: Adding Priorities to a To-Do List**\ **Input:** `Hey, can you add priorities to each to do and sort them?` **Mem's Action:** * Edits the open note in real-time. * Adds priority labels to each to-do item. * Sorts the to-do list by priority. You can also: * Use the **plus button** to attach additional notes or collections. * Mention specific notes with **@Note Title**. * Mention collections with **#CollectionName**. ### 5. Creating New Content and Ideas Mem Chat can generate new content based on your past notes and ideas. **Examples:** * *"Draft an agenda for tomorrow’s one-on-one based on my last few meeting notes with Alex."* * *"Turn my recent brainstorming notes into a new project plan."* * *"Create a weekly recap from my notes this month."* Mem will synthesize relevant context and save your draft as a new note, often organizing it into the right collection automatically. ## Guiding Mem's Focus By default, Mem will search across your entire workspace. However, you can guide its focus in a few ways: * **Using the Plus Button:** Select one or more notes or collections you want Mem to reference. * **Mentioning/Tagging in Your Message:** Mention a specific note (`@Note Title`) or hashtag a collection (`#CollectionName`) directly within your chat message. ## Providing Feedback Your feedback helps improve Mem Chat over time: * **Thumbs Up:** If Mem provides a helpful response, give it a thumbs up. * **Thumbs Down:** If Mem misses the mark, click the thumbs down and provide feedback. ## Utilizing Mem's Responses After Mem provides a response, you can: * **Save as a Note:** Ask Mem *“Can you save this as a new note?”* * **Copy to Clipboard:** Use the **copy button** to copy the response for use elsewhere. ## Tips for Using Chat Effectively * **Be conversational.** You don’t need special commands — just talk naturally. * **String actions together.** For example: ask Mem to summarize → then save as a checklist → then add that checklist to a project collection. * **Start fresh if needed.** Use **New Chat** when you want to change topics — or to switch to a different language model, since model selection is locked once a chat has started. * **Review past conversations.** Use the **clock icon** to revisit old chats. * **Give feedback often.** It helps Mem get better over time. ## FAQs **What language models does Mem Chat use?**\ Mem Chat is powered by multiple leading language models. Pro users can pick their preferred model from the model picker in the chat interface. We continuously evaluate and add new models to improve the experience over time. **Can I switch models in the middle of a chat?**\ No. Model selection is locked once a conversation has started. To use a different model, start a new chat and pick the model you want from the picker. ## Related * Chat Limits: [/features/chat-limits](/features/chat-limits) * Search: [/features/search](/features/search) * Heads Up: [/features/heads-up](/features/heads-up) * Collections: [/features/collections](/features/collections) * Clean Up: [/features/clean-up](/features/clean-up) * Voice Mode: [/features/voice-mode](/features/voice-mode) * Tabs & Split Screen: [/features/tabs-and-split-screen](/features/tabs-and-split-screen) # Chat Limits Source: https://help.mem.ai/features/chat-limits Understand how Mem Chat's context window works, when you might hit it, and what to do about it. ## Overview Mem Chat is powered by large language models (LLMs) — the same technology behind ChatGPT, Claude, and Gemini. Like all LLMs, Mem Chat works within a **context window**: a limit on how much information it can hold at once during a conversation. This article explains what that means, when you might run into it, and what you can do about it. ## How Mem Chat uses context When you ask Mem something, it doesn't search your entire workspace all at once. Instead, it pulls in the most relevant information — notes, collections, or attachments you've referenced — and uses that as context to answer your question. The more notes you reference, the more data gets pulled into context. And the longer your conversation goes, the more context accumulates. Once the context window is full, Chat may start to behave less reliably — giving incomplete answers, losing track of earlier parts of the conversation, or stopping work mid-task. This isn't a bug. It's how all LLMs work — and it affects ChatGPT, Claude, and every other AI chat tool in the same way. ## When you're more likely to hit the limit A few patterns are more likely to fill up your context window quickly: * **Referencing large collections.** If you @mention a collection with hundreds of notes, Mem will try to pull in content from those notes to answer your question. A collection with 200 notes can use up a significant portion of your context before you've even had a back-and-forth. * **Very long conversations.** The longer your chat session, the more history accumulates in context. This is less of a concern for short, focused questions — but if you've been going back and forth for a while, it can add up. * **Asking Chat to perform large bulk operations.** Tasks like "organize all my notes" or "clean up everything in my workspace" require Chat to work through a large number of notes. Mem processes these in batches (around 50 notes at a time) and will check in with you before continuing — this is intentional, so you can review what it's done so far and decide whether to keep going. ## What to do when you hit the limit **Start a fresh chat.** This is often the simplest fix. A new chat starts with a clean context, so Chat can focus on your question without carrying the weight of a long previous conversation. Don't try to "rescue" a conversation that's gone off the rails — start fresh and be more specific. **Ask by topic, not by collection.** Instead of attaching a large collection to the chat context (either by mentioning it or adding it as context manually in the chat via the "+" menu), try describing what you're looking for in plain language. For example: * ❌ "Look through my User Interviews collection and find themes" * ✅ "What themes came up in my customer interviews from last month?" The second approach lets Mem search for what's relevant rather than pulling your entire collection into context. **Be more specific and add a timeframe.** The more precisely you describe what you need, the less Mem has to pull in. Adding a timeframe is one of the easiest ways to narrow things down: * ❌ "Find all my resumes" * ✅ "Find resumes I saved in the last two weeks" **Switch to a model with a larger context window.** Pro users can choose their AI model in chat. Different models handle their context windows differently. If you frequently work with large collections or long sessions, you can try upgrading to Pro and selecting a different model to see if it handles your task better. ## About the "Would you like me to continue?" prompt If you ask Mem to perform a large operation — like organizing or cleaning up hundreds of notes — you'll see a message like: > *"I've reached the limit for how much I can do in one turn. Would you like me to continue with the remaining work?"* This is intentional. Mem pauses to check in so you can: * **Verify the work looks right** before it continues. * **Stop if something seems off** — especially useful for operations like deleting duplicates or reorganizing collections, which can be hard to undo. To check what Mem has done so far, click **Show thought process** in the chat. You'll be able to inspect a more detailed log of the thought process that Mem took as it was carrying out the task. We know this can feel repetitive for large tasks. We're exploring ways to let you tell Mem to continue without confirming every batch — but for now, we've kept the confirmation step as a safety measure for you and your data. ## FAQs **Why did Chat stop working mid-conversation?**\ Your context window likely filled up. Start a fresh chat, be more specific about what you're looking for, and avoid referencing large collections all at once. **Can I undo something Chat did?**\ Deleted notes go to your trash, so you can recover them if needed. For other operations (reorganizing, renaming, editing), Mem doesn't currently have a full undo from chat — which is one reason we pause and ask you to confirm during large bulk operations. For changes that Chat makes within your Mem workspace, you'll often be able to see what it did in your **All Notes** and **All Collections** views, with **Last modified** as the sorting method. **Will this get better over time?**\ Yes. The team is actively working on improvements to how Chat handles large workspaces and long-running tasks. In the meantime, the tips above should help you get the most out of Chat within current limits. ## Related * Chat: [/features/chat](/features/chat) * Collections: [/features/collections](/features/collections) * Clean Up: [/features/clean-up](/features/clean-up) * Search: [/features/search](/features/search) # Mem Chrome Extension Source: https://help.mem.ai/features/chrome-extension The World's Smartest Web Clipper ## Overview The Mem Chrome Extension goes far beyond simple clipping—it's your intelligent research and content-capturing companion. Instantly save full web pages, specific text excerpts, YouTube videos, and more. With just a few clicks, you can create beautifully formatted, organized notes in your Mem workspace—without interrupting your flow. Whether you’re collecting inspiration, summarizing research, or curating learnings from videos, the Mem Chrome Extension turns your browsing into an organized, actionable knowledge base—instantly. ## How to use the Mem Chrome Extension Find Mem in the [Chrome Web Store](https://chromewebstore.google.com/detail/mem-web-clipper/kgfnifoledgeaphonbpbpfaepckpdgkg) and click **“Add to Chrome.”**\ Pin the extension to your Chrome toolbar for quick access. pin Visit any webpage you want to save.\ To clip the entire page, click the Mem web clipper icon in the browser's toolbar, to the right of the address bar. clip \ To clip a specific passage, highlight a string of text, then click the Mem web clipper icon in the toolbar or use the shortcut `CTRL+M` on both Mac and Windows. The `CTRL+M` keyboard shortcut only works for clipping text snippets, not an entire web page. In the Mem extension pop-up, type instructions like *“summarize this article,”* *“make a bulleted list of key points,”* \_“add to #Q3 retreat" Collection, or add to an existing note by typing @ followed by the title of the note (a list of suggested notes will appear in the dropdown list). instructions Mem will format your note based on your request and organize it in the specified collection. add to collection Mem may find the clipped note related to one or more existing Collections and will automatically add it to a Collection. autoadd On sites like YouTube, open the Mem extension and you will get a summary of the video, along with key takeaways and links to cited sources. clip video Save your clip to a newly created note, an existing note, or a specific collection.\ You can also copy the text by clicking on the copy icon and pasting into anywhere you like. video Make changes to your notes directly from the Chrome extension—no need to open the Mem app. ### 💡 Pro Tips * Use keyboard shortcuts (`CTRL+M`) for quick clipping. * Add context or instructions in the extension to customize your note. * Easily cross-reference or add action items right within your notes. ## Practical Use Cases for the Mem Chrome Extension: **Research & Article Summarization**: Instantly clip and summarize news articles, blog posts, or research papers to create a personal knowledge base with organized notes and key takeaways. **Project Management**: Save project-related resources, meeting notes, or competitor research directly into specific collections or notes, and annotate them with action items or follow-up tasks. **Content Curation**: Collect inspiration, quotes, or examples from various websites for later reference—ideal for writers, marketers, and content creators. **Learning & Study**: Capture interesting facts, study guides, or tutorial highlights while taking an online course. Summarize videos and articles for quick revision later. **Meeting & Event Prep**: Gather agenda items, industry news, and actionable points to a “Retreat,” “Quarterly Review,” or any collection for prep and collaboration. **Clip from Videos**: Save a summary or key points from a YouTube video, making it easy to revisit main ideas without rewatching. **Task & To-Do Management**: As you browse, save action items or tasks straight to your Mem workspace without breaking your flow. **Cross-Referencing Resources**: Easily link related articles, notes, and resources—for example, connecting a saved article to a brainstorming note or project folder. **Seamless Copy & Share**: Quickly copy clipped text or summaries and share with teammates, paste into docs, or use in presentations. **Personal Organization**: Save recipes, workout routines, or travel plans from the web, and organize them exactly how you want in Mem. The Mem Chrome Extension is built to turn any web browsing moment into structured, actionable knowledge—streamlining everything from personal productivity to team collaboration. ## FAQs **How do I install and set up the Mem Chrome Extension?**\ You can install the extension directly from the Chrome Web Store. After installing, pin it to your Chrome toolbar so it’s always within reach. **What types of content can I clip with the extension (entire pages, selected text, images, videos)?**\ You can clip entire web pages, highlight and save specific passages of text, or clip key points from YouTube videos. Images and embedded content are supported if part of a clipped page. **How do I save just a snippet or highlighted text instead of the whole webpage?**\ Simply highlight the text you want and then click the Mem icon in your browser or press `CTRL+M` to save only the selected snippet. **Can I automatically summarize an article or video when saving it?**\ Yes! In the extension pop-up, you can ask Mem to summarize the content, create a bulleted list, or extract key takeaways when saving your clip. **How do I organize clipped notes into collections or folders?**\ Type `#` in the extension popup and start entering a Collection name to add the note to an existing collection or create a new one. **Can I edit, rename, or delete notes from the extension?**\ Absolutely. After saving, you can edit, rename, or delete notes directly within the extension, without needing to open the Mem app. **Is it possible to save clips to existing notes, or create new notes on the go?**\ Yes, you can save your clip to a newly created note, an existing note, or assign it to a specific collection. **How do I use the keyboard shortcut to clip content?**\ Select the text you would like to click, then type `CTRL+M` to capture with the Mem Chrome Extension. **How do I copy the clipped content for use elsewhere?**\ There’s a “Copy” button in the extension popup after you clip content—just click to copy and paste it wherever you need. **Can Mem Chrome Extension work with YouTube videos and summarize them?**\ Yes! Use the extension on YouTube to request a summary or key takeaways from the video. Mem will add these to your note. **How do I customize Mem’s behavior for different websites?**\ Visit the configuration page from the extension settings to control or customize how Mem handles each website. **Do I need to be logged into my Mem workspace for the extension to work?**\ Yes, logging into your Mem account in Chrome is required for saving and organizing notes. **Will the extension sync automatically between devices/browsers?**\ All notes created with the extension will sync to your Mem workspace and be accessible from any device you use with Mem. **Is there a limit to how much content I can save with the extension?**\ There’s no fixed limit; you can save as many clips as you need. If extremely large content is clipped, you may see performance or browser limits. **Can I cross-reference or link clips to multiple notes or collections?**\ Yes, use tags or mention other notes/collections in your clip instructions to cross-reference easily. **How do I get notifications or status updates on my clips?**\ Enable browser notifications in the extension settings to receive instant updates when your clips are saved or processed. **Is the content I clip secure and private?**\ Your saved content is stored securely in your Mem workspace and is private unless you choose to share it. **Where can I manage my saved web clips after using the extension?**\ Visit your Mem workspace—the “Clipped” or “Web Clips” collection will contain everything you’ve saved. You can search, organize, and share from there. **What browsers is the Mem extension available for?**\ Currently, Mem Chrome Extension is available for Google Chrome. Additional browser support may be added in the future. **Who can I contact for support or troubleshooting?**\ Reach out via email Mem support at [support@mem.ai](mailto:support@mem.ai) for assistance. *** ## Related * Email to Mem: [/features/email-to-mem](/features/email-to-mem) * Share to Mem (iOS): [/features/share-to-mem](/features/share-to-mem) * Clean Up: [/features/clean-up](/features/clean-up) * Collections: [/features/collections](/features/collections) # Clean Up Source: https://help.mem.ai/features/clean-up Turn a messy note into clean, structured writing; add follow-ups to refine it. ## Overview The Clean Up feature instantly transforms messy notes into clear, structured writing with just one click. Powered by AI, it automatically corrects grammar, spelling, and formatting—like adjusting headings, fixing capitalization, and smoothing sentence flow. You can use Clean Up on any note—including voice notes and those created through the Mem Chrome Extension. ## How to Use Clean Up To start, open any existing note in the Mem app. Tap into the note to bring up the keyboard and Mem toolbar menu. Tap the broom icon, the first one on the left of the toolbar menu. Clean Up icon Click the broom icon, and the Cleanup process will begin immediately. Clean Up Processing When processing is complete, you’ll see suggested improvements: \* **Blue text:** AI’s suggested changes \* **Red cross-out:** Text detected for removal or correction Clean Up Edits Under Clean Up at the top right, you’ll find these choices: Clean Up Options \* **Refine:** Run Clean Up again if you want more edits \* **Accept:** Apply the changes to your note \* **X:** Cancel and keep your original note You can enter instructions in the Refine box on how you would like to improve the edits, i.e., *Rewrite this note in a professional manner.* Clean Up Refine If you’re happy with the suggestions, click **Accept**. Your note will instantly update with the new changes. Clean Up Accepted Create a note with new content or open an existing note. The Clean Up feature works only in a note with content. The broom icon is grayed out in an empty note. Tap into the open note to bring up the keyboard and the toolbar menu. Tap the broom icon (first one on the left) to begin Clean Up. broom Click the broom icon, and the Cleanup process will begin immediately. When processing is complete, you’ll see suggested improvements: \* **Blue text:** AI’s suggested changes \* **Red cross-out:** Text detected for removal or correction Under Clean Up at the top right, you’ll find these choices: \* **Reject:** Cancel and keep your original note \* **Refine:** Run Clean Up again if you want more edits \* **Accept:** Apply the changes to your note You can enter instructions in the Refine box on how you would like to improve the edits, i.e., *Convert the list to a checklist.* If you’re happy with the suggestions, tap **Accept**. Your note will instantly update with the new changes. ## Where Clean Up Shines **Collaborative Workspaces** \* Transform raw meeting notes or brainstorm sessions into clear, actionable summaries for the team. \* Tidy up project plans, action-item lists, and shared documentation before distributing to colleagues. **Communication and Outreach** \* Polish rough drafts of emails, messages, or pitches for clarity and professionalism. \* Refine client-facing documentation, proposals, and follow-ups for better engagement. **Documentation and Record Keeping** \* Structure technical notes, interview transcripts, or research summaries for easy future reference. \* Clean up onboarding guides, process checklists, or workflow instructions for accuracy and coherence. **Learning and Knowledge Management** \* Organize lecture notes, study outlines, or research findings into digestible, structured materials. \* Edit brainstorming ideas or information dumps into usable knowledge bases. **Personal Productivity** \* Turn quick reminders, to-do lists, or thought dumps into tidy action plans. \* Clean up journal entries, life reflections, or goal-tracking notes for easier review. **Fast-Paced Environments** \* Bring order to information captured on-the-go during busy meetings or rapid stand-ups. \* Tidy up notes from voice memos or browser extensions to ensure consistency and readability across platforms. ## FAQs **What does the Clean Up feature do?**\ Clean Up instantly turns rough or messy notes into polished writing. It fixes grammar, spelling, capitalization, and formatting, while also improving clarity and flow. **How does Clean Up improve my notes, and what types of edits will it make?**\ Clean Up smooths out sentences, corrects typos, adjusts headings, organizes lists, and improves readability. It keeps your ideas the same but presents them in a clearer, more structured way. **Is my original note changed immediately after using Clean Up?**\ No. Your original text stays the same. You’ll see the suggested edits side-by-side and can choose whether to accept them. **Can I review changes before accepting them?**\ Yes. You always review edits before they replace your original note. **What do the colors mean in the edited note?** * **Red with a strikethrough** = text that was removed. * **Blue** = text that was added or improved. This makes it easy to see exactly what changed. **Can I use Clean Up on voice notes or notes imported from other sources like the Mem Chrome Extension?**\ Yes. Clean Up works on any text in Mem—whether it was typed directly, transcribed from voice, or clipped from the web. **Will Clean Up change the note’s formatting, such as headings and lists?**\ Yes. Clean Up can automatically format headings, lists, and spacing to make your note more structured. **Can I undo or revert edits after accepting them?**\ Yes. If you don’t like the edits, you can always undo them using Mem’s undo function or restore from your note’s version history. **What happens if I click “Refine” multiple times?**\ Each time you click **Refine**, Mem builds on the last version, making additional improvements based on your feedback. **Can I run Clean Up more than once on the same note?**\ Yes. You can use Clean Up as often as you need until the note feels just right. **Does Clean Up work on very long notes or complex documents?**\ Yes, but results may take slightly longer to generate. Clean Up is designed to handle long and detailed notes. **Are there any limits to how often I can use Clean Up?**\ There are no strict daily limits. **Is Clean Up available to all users? Do I need a specific subscription plan?**\ Clean Up is available on the free Mem tier and Mem Pro! **Are my notes private and secure when I use Clean Up?**\ Yes. Your notes remain private. Edits are powered by AI, and Mem follows strict data privacy and security practices. **How does **[**Mem.ai**](http://Mem.ai)** handle data privacy with AI-powered editing?**\ Mem never sells your data. Clean Up uses secure systems to process your text and return results, without exposing your notes publicly. **Can I customize what types of changes Clean Up makes?**\ Currently, Clean Up focuses on clarity, grammar, formatting, and readability. You can guide further edits by adding instructions through the **Refine** option. *** ## Related * Voice Mode: [/features/voice-mode](/features/voice-mode) * Chrome Extension: [/features/chrome-extension](/features/chrome-extension) * Version History: [/features/version-history](/features/version-history) # Collections Source: https://help.mem.ai/features/collections Organize notes without folders. Add notes to one or more collections for flexible structure and powerful search. ## Overview Collections let you group related notes together—similar to tags, but with more structure. A note can live in multiple collections at once. ## How to add a note to a collection * Click **Organize** in an open note and type a collection name. Select an existing collection or create a new one. * Or type `#` followed by the collection name while editing. Pick from suggestions or create a new collection. ## Auto‑Organize * Click **Organize** and choose **Auto‑organize** from the menu. * Mem will try to add the note to an existing collection, or create a new one if it doesn’t find a good fit. * You can also multi‑select notes and choose **Auto‑organize** to file many notes at once. See: [/features/bulk-actions](/features/bulk-actions) ## Shared Collections Collaborate with your team by sharing a Collection. Everyone you share with sees the same set of notes and updates in real time. How to create a Shared Collection: * Open an existing Collection (or create a new one). * Click the Share icon at the top right of the Collection page. * Add teammates by name or email. If someone doesn’t have a Mem account yet, they’ll receive an invite and can register to join. * When you add a note to this Shared Collection, that note is shared with all members automatically. Why use Shared Collections: * Keep project docs, meeting notes, and decisions in one place. * Share many notes at once by adding them to the Collection. * A note can live in multiple Collections, so it can belong to several shared spaces at the same time. ## Why collections matter * Use collections for filtering and search * Guide Chat by attaching one or more collections to your prompt * Notes in the same collection are surfaced together in **Heads Up** while you work ## Related * Learn more: [Pinning notes and collections](/features/pinning) * Explore side-by-side work: [Tabs & Split Screen](/features/tabs-and-split-screen) * Bulk actions: [/features/bulk-actions](/features/bulk-actions) * Chat: [/features/chat](/features/chat) * Heads Up: [/features/heads-up](/features/heads-up) * Search: [/features/search](/features/search) # Note Editor Source: https://help.mem.ai/features/editor Capture, structure, and polish your ideas—all in one place. ## Note Editor *** The Mem Note Editor is where all your ideas come to life. From writing fresh notes to polishing drafts with AI, the editor gives you powerful tools to capture, organize, and share your work. Below you’ll find guides to each action available inside the editor. ## Editor Features ## Create Note Button Start fresh anytime with a new note! Click on the 'Create Note' button in the top left of the app or the pencil-and-note icon. Create Note button Create Note button *** ## Get Started With Templates Jumpstart your writing with a pre-made template! Templates help you quickly create consistent structures for meeting notes, journals, or project outlines. Manage your templates from your profile dropdown menu in the top left corner of the app. Create Note with template option *** ## Note Actions ### Organize Keep notes grouped and searchable by adding them to Collections. No more folders! You can add a note to a Collection via Mem Chat" organize in Chat *** You can also add a note to a Collection after clipping a web page with the Mem Chrome Extension: organize in Chrome Ext See: [Collections](/features/collections) ### Voice Mode Record and transcribe conversations or meetings directly into a note! Voice mode microphone icon See: [Voice Mode](/features/voice-mode) ### Clean Up Turn rough notes into polished text with AI in one click. Clean Up icon See: [Clean Up](/features/clean-up) ### Pin Pin your important or active notes to the top-left sidebar for quick access and reference! Pinned See: [Pinning](/features/pinning) *** **Click on the 3-dot menu to find more note actions available in the app!** note actions *** ### Share Collaborate by sharing notes with others! Click on Share from the 3-dot menu. A pop-up will come up to add another Mem 2.0 user's name or email address. Click on the Share button when you're done. Share window Sharing works with people who don't yet have a Mem account. If you share with someone new, they'll receive an invite and can register to access the note. *** ### View Version History See past edits and restore older versions of your note. Version List See: [Version History](/features/version-history) ## Editor Actions ### Formatting Bar Style your text with bold, italics, headings, and more. Select a string of text or a word for the formatting bar will appear. Choose how you want to format your text. To remove all formatting, click on the slashed-T icon. Formatting *** ### Markdown For power users, Mem supports Markdown shortcuts: **h1** - # + space\ **h2** - ## + space\ **h3** - ### + space\ **h4** - #### + space\ **h5** - ##### + space\ **h6** - ###### + space\ **bold** - \*\* bold this \*\* (enclose text with double asterisks)\ **italic** - \* italicize this \* (enclose text with single asterisks)\ **quote block** - greater-than, > + space (hit Return twice to get out of quote block)\ **code block** - three back tics, \`\`\` + space (hit Return 3x to get out of code block)\ **bulleted list** - dash, - + space (hit Return twice to get out of bulleted list)\ **checklist** - left and right square brackets, \[] + space (hit Return twice to get out of checklist)\ **numbered list** - type 1 + space (hit Return twice to get out of numbered list)\ Hit Tab to indent or Shift + Tab to outdent\ \*\*divider - three dashes, --- + space **table** - vertical bar, | + space Markdown shortcuts *** ### Slash Menu Quickly insert tools and content using the forward slash command `/`. Slash Menu *** ### Attach Images and Files Quickly insert images and files into a note: * Drag and drop from your computer into an open note. * Use the forward-slash command anywhere in a note: * Insert an image with `/image` * Insert a file with `@` Mem Search, Chat, and Copilot are not yet aware of the contents of attached images or files. *** ### Mentions *`Link with other notes with @ within a note`* In an open note, type @ followed by the title of an existing note. A dropdown list with note suggestions will appear. Click on the note you want to link. You can also create a new note by typing the title of the new note and clicking on 'Create a new note' when the title name is complete. This new note will appear in your Notes view. link note *Refer to an existing note in Chat* Type @ followed by the note title. A list of note suggestions will appear. Click on the note you want to refer to in the Chat prompt. link note *** ### Collections Use Collections instead of folders to organize your notes. A note can live in more than one Collection at once. Add a note to a Collection by clicking on Organize and typing the Collection name. You can also create a new Collection to add to the note in this window. Organize Another way to add a note to a collection is to type # followed by the Collection name. A list of existing Collection names will appear in the dropdown menu. You can also create a new Collection in this window. hashtag *** ### Trash Deleted notes are stored safely until you empty the trash. View your Trash from your profile dropdown menu at the top right of the app. Trash *** ## Mem Panel ### Heads Up Find a list of related notes to the active note under Heads Up. Heads Up *** ### Chat Ask Mem questions or interact with your notes conversationally. Chat in Mem panel *From Heads Up, click inside the Chat box at the bottom to switch to Chat. To go back to viewing the Heads Up section, click on the Heads Up tab above.* See: [Chat](/features/chat) ## Tab Actions ### Split Button Open a second panel to view another note, Collection, Search results list, or Home view! All panels See: [Tabs & Split Screen](/features/tabs-and-split-screen) Work across multiple notes side-by-side. All panels *** # Email to Mem Source: https://help.mem.ai/features/email-to-mem Forward emails to save@mem.ai to create organized notes automatically. ## Overview Save from your inbox in seconds. Send an email to [save@mem.ai](mailto:save@mem.ai) and Mem will transform it into an organized note, automatically adding it to a relevant collection. ## Set up and customize * Go to your profile, open Integrations, then click Email. * Add optional instructions to control formatting or organization for incoming emails. * By default, the email you signed up with is authorized. You can send from that address to [save@mem.ai](mailto:save@mem.ai) right away. ## Allow additional sender emails * From the Email integration page, add another email address. * Complete the verification steps for that address before forwarding from it to [save@mem.ai](mailto:save@mem.ai). * Limitation: You can’t add an email that already belongs to an active Mem account. ## How forwarding works * Forward any message to [save@mem.ai](mailto:save@mem.ai) from an authorized address. * Mem creates a note, structures the content, and files it into one or more collections. * The original email is attached to the created note so you can reference the full message later. ## Great ways to use it * Travel confirmations and receipts * Meeting agendas and follow‑ups * Articles or reading lists * Quick “remember this” notes when all you have is email *** ## Related * Chrome Extension: [/features/chrome-extension](/features/chrome-extension) * Share to Mem (iOS): [/features/share-to-mem](/features/share-to-mem) * Collections: [/features/collections](/features/collections) # Heads Up Source: https://help.mem.ai/features/heads-up See the information you need—right when you need it. ## Overview **Heads Up** is your real-time context panel inside Mem. As you create or open a note, Mem’s AI understands the *bigger context*—people, projects, topics—and **automatically surfaces related notes** in a right-hand sidebar. This follows Mem’s philosophy: you don’t always know what you don’t know. Like a friendly “tap on the shoulder,” Heads Up helps you **rediscover** the right information at the right moment, so you **spend less time digging** and more time moving work forward. **Key ideas** * **Context-aware**: Works on **new and existing notes**; recognizes people, customers, topics, and projects. * **Opinionated, low-friction**: No manual setup or tagging needed. * **Serendipitous rediscovery**: Brings back things you *didn’t even remember to search for*. *** ## What You’ll See in the Heads Up Panel Heads Up organizes surfaced content into clear **sections**: ### Meeting Timeline A chronological **timeline of past meeting notes** for the person, customer, or recurring series you’re writing about. * Automatically threads weekly 1:1s or customer accounts. * Perfect for prep: skim last decisions, open actions, and running topics. During meetings, keep **Meeting Timeline** open to avoid rehashing old decisions. ### Related Topic Bundle A **bundle** of notes Mem identifies as topically related to the one you’re editing. * Great for **research**: past clippings, outlines, and drafts. * Great for **planning**: assemble roadmaps, trip plans, or strategies. ### Related Collections The collections Mem identifies as topically related to the note you’re editing. *** ## How to Use Heads Up Open the **Heads Up** tab in the right sidebar (next to Mem Chat). Scan sections: * **Meeting Timeline** for person/customer/series context * **Related Topic Bundle** for research and planning Click a surfaced note to open it side-by-side with your current note. Broaden results with **Find More**, or switch to **Mem Chat** for targeted queries. **Swipe from the right edge** (or tap the double-arrow icon) to reveal Heads Up. Browse Meeting Timeline and Topic Bundles just like on desktop. Tap a surfaced note to open it inline. Use **Find More** or switch to **Chat** to refine context. *** ## When to Use Heads Up Walk into a 1:1 and instantly see the **timeline** of previous sessions. Draft with past clippings, notes, and outlines surfaced automatically. Gather scattered notes into a single hub for your roadmap or trip plan. Capture a new idea and reconnect with similar ones from the past. When writing, hit **Find More** to discover more loosely related notes and ideas. *** ## FAQs ### Why is it called "Heads Up"? Because it’s about awareness without effort—like someone leaning over and whispering, *“Hey, just so you know…”* at exactly the right time. ### Does Heads Up in Mem work on both new and existing notes? Yes. Heads Up surfaces context whether you’re creating or revisiting a note. ### Can I customize what appears in Heads Up in Mem? Not yet. Heads Up is intentionally opinionated. Use **Find More** or **Mem Chat** when you want more control. # Imports Source: https://help.mem.ai/features/imports Bring in your notes from other apps. ## Import your notes (Mac, Windows, Web) Export your notes from your current app as Markdown (.md). In Mem, click your profile photo → **Imports**, then drag and drop the Markdown files. You can also drag and drop Markdown files directly onto the Notes page. *** ## After importing Immediately after importing, you'll see a message such as "Imported 15 notes." Clicking this takes you to the newly imported notes. From there, you can: * Multi‑select notes and take bulk actions (Organize, Auto‑organize, Chat, Delete) * Multi‑select notes and take bulk actions (Organize, Auto‑organize, Chat, Delete). See: [/features/bulk-actions](/features/bulk-actions) * Select a range quickly with Shift‑click * Move items to Trash if needed *** ## Supported file types * Markdown (.md) and plain text (.txt) * Other file types and attachments aren’t imported directly *** ## FAQs ### How many files can I import at once? Import up to about 1,000 files at a time. For larger libraries, split into batches. ### What should I do if dragging and dropping doesn’t work? Restart the app and try again. If your export is zipped, unzip first, then drag in the .md/.txt files. ### Do folder structures come over? No. Mem imports individual notes. Recreate grouping with Collections after the import. ### What happens to images or attachments in my notes? Attachments aren’t imported with the note. Upload them separately (e.g., Google Drive) and add links. ### Can I import Word docs or Google Docs directly? Not yet. Export or copy them to Markdown or plain text first, then import. ### I see duplicates—how do I clean them up? Multi‑select duplicates from the imported list and delete in bulk. Originals in other apps aren’t affected. ### What if I lose internet connection during import? Pause/reconnect and re‑start the import to complete it. # Keyboard Shortcuts Source: https://help.mem.ai/features/keyboard-shortcuts Move faster through Mem without touching your mouse. A few shortcuts differ between desktop and web to avoid browser conflicts. Where they differ, the web version is noted inline in italics. *** ## Essentials | Action | Shortcut | | ---------------------- | ------------------------------------ | | New note | Cmd+N *(web: Control+N)* | | New note via paste | Cmd+V | | New voice note | Cmd+Shift+N *(web: Control+Shift+N)* | | Search | Cmd+K | | Open Chat | Cmd+J | | Show Heads Up | Cmd+Shift+K | | See keyboard shortcuts | Cmd+/ | | Organize note | Cmd+O | | Auto Organize note | Cmd+Shift+O *(web: Control+Shift+O)* | | Move note to trash | Cmd+Shift+Backspace | | Action | Shortcut | | ---------------------- | --------------------------------- | | New note | Ctrl+N *(web: Alt+N)* | | New note via paste | Ctrl+V | | New voice note | Ctrl+Shift+N *(web: Alt+Shift+N)* | | Search | Ctrl+K | | Open Chat | Ctrl+J | | Show Heads Up | Ctrl+Shift+K | | See keyboard shortcuts | Ctrl+/ | | Organize note | Ctrl+O | | Auto Organize note | Ctrl+Shift+O *(web: Alt+O)* | | Move note to trash | Ctrl+Shift+Backspace | *** ## Navigation | Action | Shortcut | | ----------------------------- | -------------------------------------------- | | Go back | Cmd+\[ | | Go forward | Cmd+] | | Go to Home | Cmd+Shift+H | | Go to Collections | Cmd+Shift+C | | Go to Settings | Cmd+, | | Close tab | Cmd+W *(web: Control+W)* | | Go to tab 1–9 | Cmd+1 – Cmd+9 *(web: Control+1 – Control+9)* | | Go to pinned item 1–9 | Cmd+Control+1 – Cmd+Control+9 | | Back or cancel | Escape | | Create or switch split pane | Cmd+. | | Open note in split view | Cmd+Enter | | Move note to other split pane | Cmd+Option+T | | Toggle right panel | Cmd+\\ | | Toggle left sidebar | Cmd+Shift+\\ | | Toggle focused view | Cmd+Control+\\ | | Action | Shortcut | | ----------------------------- | --------------------------- | | Go back | Alt+Left Arrow | | Go forward | Alt+Right Arrow | | Go to Home | Ctrl+Shift+H | | Go to Collections | Ctrl+Shift+C | | Go to Settings | Ctrl+, | | Close tab | Ctrl+W *(web: Alt+W)* | | Go to tab 1–9 | Ctrl+1 – Ctrl+9 | | Go to pinned item 1–9 | Ctrl+Shift+1 – Ctrl+Shift+9 | | Back or cancel | Escape | | Create or switch split pane | Ctrl+. | | Open note in split view | Ctrl+Enter | | Move note to other split pane | Ctrl+Alt+T | | Toggle right panel | Ctrl+\\ | | Toggle left sidebar | Ctrl+Alt+- | | Toggle focused view | Ctrl+Alt+\\ | *** ## Notes list These shortcuts work when you're browsing your list of notes. The following work on all platforms: | Action | Shortcut | | --------------------- | --------------- | | Move up | Arrow Up or K | | Move down | Arrow Down or J | | Select note | X | | Extend selection | Shift+X | | Open highlighted note | Enter | | Preview note | Space | | Select multiple notes | Shift+Click | | Action | Shortcut | | -------------------------------- | ------------------------------------ | | Open note in split view | Cmd+Enter | | Organize selected notes | Cmd+O | | Auto-organize selected notes | Cmd+Shift+O *(web: Control+Shift+O)* | | Start a chat with selected notes | Cmd+J | | Trash selected notes | Cmd+Shift+Backspace | | Action | Shortcut | | -------------------------------- | --------------------------- | | Open note in split view | Ctrl+Enter | | Organize selected notes | Ctrl+O | | Auto-organize selected notes | Ctrl+Shift+O *(web: Alt+O)* | | Start a chat with selected notes | Ctrl+J | | Trash selected notes | Ctrl+Shift+Backspace | *** ## Editing These shortcuts work when you're inside a note. The following work on all platforms: | Action | Shortcut | | -------------------- | -------- | | Open insert menu | / | | Mention a note | @ | | Mention a collection | # | | Action | Shortcut | | ------------------------------- | ------------------------------------ | | Trash note | Cmd+Shift+Backspace | | Organize note into collection | Cmd+O | | Auto-organize note | Cmd+Shift+O *(web: Control+Shift+O)* | | Clean up | Cmd+Shift+U | | Toggle Voice / Clean up panel | Cmd+Shift+E *(web: Control+Shift+E)* | | Accept Voice / Clean up changes | Cmd+Shift+Y *(web: Control+Shift+Y)* | | Clean up and Auto Organize | Cmd+Shift+M | | Copy note link | Cmd+L *(web: Control+L)* | | Pin note | Cmd+Shift+P | | Find in current note | Cmd+F | | Find next | Cmd+G | | Find previous | Cmd+E | | Move note to split view | Cmd+Option+T | | Action | Shortcut | | ------------------------------- | -------------------------------- | | Trash note | Ctrl+Shift+Backspace | | Organize note into collection | Ctrl+O | | Auto-organize note | Ctrl+Shift+O *(web: Alt+O)* | | Clean up | Ctrl+Shift+U | | Toggle Voice / Clean up panel | Ctrl+Shift+E *(web: Ctrl+Alt+E)* | | Accept Voice / Clean up changes | Ctrl+Shift+Y *(web: Ctrl+Alt+Y)* | | Clean up and Auto Organize | Ctrl+Shift+M | | Copy note link | Ctrl+L *(web: Ctrl+Alt+L)* | | Pin note | Ctrl+Shift+P | | Find in current note | Ctrl+F | | Find next | Ctrl+G | | Find previous | Ctrl+E | | Move note to split view | Ctrl+Alt+T | *** ## With text selected | Action | Shortcut | | ----------------------------- | -------------------------------- | | Bold | Cmd+B | | Italic | Cmd+I | | Strikethrough | Cmd+Shift+X | | Create link | Cmd+K | | Paste link onto selected text | Cmd+V *(with link in clipboard)* | | Action | Shortcut | | ----------------------------- | --------------------------------- | | Bold | Ctrl+B | | Italic | Ctrl+I | | Strikethrough | Ctrl+Shift+X | | Create link | Ctrl+K | | Paste link onto selected text | Ctrl+V *(with link in clipboard)* | *** ## FAQs ### How do I see all shortcuts inside Mem? Press **Cmd+/** on Mac or **Ctrl+/** on Windows from anywhere in Mem to open the shortcuts reference panel. ### Why is my Mac web shortcut different from desktop? Some shortcuts conflict with keys that browsers have already claimed — for example, Cmd+N opens a new browser window on Mac, so Mem uses Control+N on Mac web instead. Where this applies, the web version is noted in italics next to the desktop shortcut. ### Do keyboard shortcuts work on iOS? No — keyboard shortcuts are only available on Mac and Windows, for both desktop and web. ### The shortcut I expected isn't working. What should I check? Make sure you're on the right tab (Mac vs Windows) and note whether you're on desktop or web — a few shortcuts differ between them. Some shortcuts are also context-specific: for example, J and K for list navigation only work when you're browsing the notes list, not inside a note. # Offline Mode & Syncing Source: https://help.mem.ai/features/offline-mode-syncing Create instantly—sync catches up when you’re online. ## Overview Mem saves your edits and newly created notes locally on your device when you’re offline, then syncs them to the cloud once you’re back online. Creating notes is just as fast offline as online—the only difference is how quickly those updates appear on your other devices. ## Check sync status * Click or tap your profile photo to open the menu * Check the sync status to see whether changes are still being sent to the cloud or if everything is up to date # PDF & Image Understanding Source: https://help.mem.ai/features/pdf-and-image-understanding Search and chat with your PDFs and images—without lifting a finger. ## Overview **PDF & Image Understanding** is Mem's ability to read, index, and make sense of the PDFs and images in your notes. Once a file is understood, it becomes fully searchable and available to chat with—just like any other note in your Mem. This happens automatically in the background when you upload a file. No setup, no tagging, no extra steps. **Key ideas** * **Automatic:** Upload a PDF or image and Mem gets to work understanding it right away. * **Searchable:** Your file's contents show up in search results—with a preview of the matching page or image. * **Available in chat:** Ask Mem questions about your documents and get answers grounded in what's actually in them. * **Works across file types:** Supports PDFs and images, including handwritten notes, receipts, slides, and scanned documents. *** ## What "understood" means When Mem has finished processing a file, you'll see a tooltip indicating it's been understood and is ready to use in search and chat. This means: * The content has been indexed and is searchable * You can ask Mem questions about it in chat * Mem can cite specific pages or sections when answering If a file is still being processed, you'll see a processing indicator. If something goes wrong, you'll see an error state. ### What about images linked from external websites? If you paste an image that's hosted on another website (for example, copied from Wikipedia or Getty Images), Mem will display it in your note but **will not be able to index it**. You'll see a tooltip explaining this. To make an externally linked image searchable, download it and re-upload it directly to Mem. *** ## PDFs ### How it works Drop a PDF into any note and Mem will automatically extract and index its contents—including text, tables, and structure. Once understood, the PDF is searchable and available in chat. **On web:** PDFs open as an expanded embed view by default. You can collapse it to a compact chip if you prefer. **On iOS:** Tap a PDF attachment to open it in the viewer. ### Viewing PDFs * **Embed view (web):** See a preview of the PDF inline in your note. Scroll through pages directly. * **Lightbox:** Open the full-screen reader for a closer look. Navigate page by page. * **Chip view (web):** Collapse the embed to a compact chip to keep your note tidy. ### Page limits Mem indexes up to **100 pages per document** across all plans. For documents longer than 100 pages, Mem indexes the first 100 pages in full detail and generates a summary of the rest—so the entire document is still accessible in search and chat, just at a higher level beyond page 100. A tooltip on the document will explain if a page limit applies. ### Free plan limits On the free plan, Mem understands up to **25 PDF pages per month** across all your uploads. This resets on the 1st of each calendar month. If uploading a PDF would exceed your remaining pages for the month, the upload will be **blocked entirely**—Mem doesn't partially index files. You'll see a prompt to upgrade to Pro or wait until your limit resets. **Example:** If you have 10 pages left this month and try to upload a 15-page PDF, the upload will be blocked. You'd need to upgrade or wait until the 1st. Pro users get unlimited PDF understanding, up to 100 pages per document. *** ## Images ### How it works Add an image to any note and Mem will analyze its visual content—including text, handwriting, tables, and objects—and index it for search and chat. Images are free to understand on all plans. ### OCR: Extract text from images If your image contains text (handwritten notes, receipts, screenshots, slides), Mem can extract that text and insert it directly into your note. **To use OCR:** Hover over an image in your note. Click the **Insert text** button that appears. Choose to insert the extracted text **above** or **below** the image. This is useful for making handwritten notes editable, pulling data from receipts, or turning a screenshot into searchable text. *** ## Using PDF & Image Understanding in search When you search for something in Mem, results can include matching content from your PDFs and images—not just your text notes. * **PDFs** appear as chips in the search results, with a small preview of the matching page * **Images** appear as thumbnails when the image content is relevant to your query * **Click any result** to open the file in a lightbox directly from the search results page—no need to navigate into the note and hunt for the attachment This means you can find what you're looking for and verify it's the right thing, all without leaving search. *** ## Using PDF & Image Understanding in chat Ask Mem anything about your documents and it will search across your PDFs and images to find the answer. **Example queries:** * *"What engineers have Python experience based on the resumes I've uploaded?"* * *"What were the key findings in the research paper I saved last week?"* * *"What's the total on the invoice from March?"* When Mem cites a PDF or image in its response, you'll see a clickable reference inline in the answer. Click it to open that file in a lightbox—right there in chat, without navigating away. This works for both PDFs and images, so whether Mem is referencing a boarding pass, a receipt, a handwritten note, or a research paper, you can verify the source instantly. *** ## When to use PDF & Image Understanding ### Research & knowledge work Save research papers, reports, and articles as PDFs. Search across all of them at once, or ask Mem to synthesize findings across multiple documents. ### Contracts & legal docs Upload agreements, NDAs, or legal filings. Ask Mem to pull specific clauses or summarize key terms without reading the whole thing. ### Resumes & hiring Drop candidate resumes into Mem and ask questions like *"Who has experience with Python and machine learning?"* ### Receipts & expenses Photograph or upload receipts and invoices. Search for them later or ask Mem to pull totals and vendor names. ### Handwritten notes Upload photos of handwritten notes from meetings, whiteboards, or notebooks. Use OCR to extract the text into your note, or just search and chat with the image directly. ### Slides & presentations Add presentation decks to your notes. Mem understands the content on each slide and makes it findable in search and chat. *** ## Plans & limits | | Free | Pro | | ------------------------------ | --------- | --------- | | PDF pages understood per month | 25 pages | Unlimited | | Max pages per document | 100 pages | 100 pages | | Images understood | Unlimited | Unlimited | | Max file size (PDF or image) | 25 MB | 25 MB\* | \*Expanded file size limits for Pro users are coming soon. *** ## FAQs **Do I need to stay on the page while Mem is processing my file?**\ No. Once you've uploaded a file, you can navigate away freely. Mem processes files in the background, so understanding will complete whether or not you're on that note. You'll see the understood indicator next time you visit. **How long does it take for a file to be understood?**\ Most images are processed in around 10 seconds. PDFs vary depending on page count—a 10-page PDF typically takes under a minute. You'll see a processing indicator while Mem is working, and a tooltip when it's ready. **Does Mem understand images that are pasted or linked from other websites?**\ No. Mem can only index images that are stored directly in Mem. If you paste an image copied from another website, it will appear in your note but won't be searchable or available in chat. You'll see a tooltip explaining this. To fix it, download the image and re-upload it to Mem directly. **What happens when I hit my 25-page monthly limit?**\ If uploading a PDF would push you over your monthly limit, the upload will be blocked. Mem doesn't partially index files—it's all or nothing. You can either upgrade to Pro for unlimited understanding, or wait until your limit resets on the 1st of the month. **What happens to PDFs longer than 100 pages?**\ Mem fully indexes the first 100 pages and generates a summary of the remainder. Both the detailed pages and the summary are searchable and available in chat—so even very long documents are accessible, just at a higher level beyond page 100. A tooltip on the document will indicate when a page limit applies. **Are images free to understand?**\ Yes, images are included on all plans with no monthly limit. **What file size is supported?**\ Both PDFs and images must be under 25 MB. Support for larger files is coming for Pro users. **My PDF was already in Mem before PDF & Image Understanding launched—will it be indexed?**\ Yes. Mem automatically backfills existing PDFs and images in your workspace. This happens in the background and doesn't count against your monthly page budget. **Can I search inside a PDF without opening it?**\ Yes. Search across all your notes and Mem will surface relevant pages from your PDFs directly in the results—no need to open the file first. **Why isn't my image showing an "understood" tooltip?**\ A few possible reasons: * The image is hosted on an external website (not stored in Mem) * The file is larger than 25 MB * Processing is still in progress—check back in a few seconds *** ## Related * Search: [/features/search](/features/search) * Chat: [/features/chat](/features/chat) * Note Editor: [/features/editor](/features/editor) * Clean Up: [/features/clean-up](/features/clean-up) # Pinning Source: https://help.mem.ai/features/pinning Get quick access to your most important notes and collections. ## Overview Pinning notes and collections in Mem lets you keep your most important information within easy reach. When you pin a note or collection, it will appear in the left sidebar under "Pinned", so you can quickly access the ideas, references, or reminders you return to most often. Pinned notes and collections are especially useful for: * **Running to-do lists** that you want to keep referring back to * **Active projects** that are top of mind and need frequent access * **Working documents** you update daily or weekly * **Reference materials** handy during ongoing projects * **Inspiration or motivation** that anchors your work * **Meeting links** and project outlines for quick access Whether you use pinning to streamline your workflow, track active projects, or stay aligned with your priorities, it's a flexible way to bring focus to the notes that matter most. ## How to Pin a Note ### Pin from within an open note When viewing a note, click the Pin icon in the top-right corner. If your window is narrow, open the three-dot menu to find Pin. Selecting Pin adds the note to your Pinned section in the sidebar. ### Pin from a list of notes Hover over a note in any list to reveal the three-dot menu, then choose Pin. The note appears under Pinned in the sidebar. ### Pin from the sidebar In the sidebar, hover over a note to reveal the Pin icon, then click it to pin the note to your Pinned section. ### Unpin a note In the sidebar under Pinned, hover over the note to reveal the Pin icon and click to unpin. Or open the note and click the Pin icon in the top-right (or use the three-dot menu) to toggle it off. • The Pinned section in the sidebar is collapsible.\ • You can drag and drop to reorder pinned items on desktop/web. ### Pin from within an open note Open the note. Tap the title/header to open the bottom sheet with metadata and actions, then tap "Pin". ### Unpin a note Open the note. Tap the title/header to open the bottom sheet, then tap "Pin" to toggle it off. • On iOS, pinning and unpinning are only available from within the note.\ • Pinned notes appear at the top of your Notes page and the section is collapsible.\ • Pin order can’t be changed on iOS. ## How to Pin a Collection ### Pin from within an open collection When viewing a collection, click the Pin icon in the top-right corner. If your window is narrow, open the three-dot menu to find Pin. Selecting Pin adds the collection to your Pinned section in the sidebar. ### Pin from a list of collections Hover over a collection in any list to reveal the three-dot menu, then choose Pin. The collection appears under Pinned in the sidebar. ### Pin from the sidebar In the sidebar, hover over a collection to reveal the Pin icon, then click it to pin the collection to your Pinned section. ### Unpin a collection In the sidebar under Pinned, hover over the collection to reveal the Pin icon and click to unpin. Or open the collection and click the Pin icon in the top-right (or use the three-dot menu) to toggle it off. • The Pinned section in the sidebar is collapsible.\ • You can drag and drop to reorder pinned items on desktop/web. ### Pin from within an open collection Open the collection. Tap the title/header to open the bottom sheet with details and actions, then tap "Pin". ### Unpin a collection Open the collection. Tap the title/header to open the bottom sheet, then tap "Pin" to toggle it off. • On iOS, pinning and unpinning are only available from within the collection.\ • Pinned collections appear at the top of your Collections page and the section is collapsible.\ • Pin order can’t be changed on iOS. ## FAQ ### How do I favorite a note or collection in Mem? In Mem, the equivalent way to favorite a note or collection is to Pin it. Pinning a note or collection keeps it on the sidebar when you're using the desktop or web apps, or the top of the Home tab on the iOS app. It's a perfect way to keep an important note or collection top-of-mind. ### How do I star a note or collection in Mem? In Mem, the equivalent way to star a note or collection is to Pin it. Pinning a note or collection keeps it on the sidebar when you're using the desktop or web apps, or the top of the Home tab on the iOS app. It's a perfect way to keep an important note or collection top-of-mind. # Search Source: https://help.mem.ai/features/search Find what you need—even without the exact words. ## Overview If you can describe it, you can find it. Search in Mem works in three tiers, so you can quickly jump to known notes or discover the right ones—even when you don’t remember exact keywords. ## 1) Search as you type (typeahead) * iOS: tap the Search tab * Web/Desktop: click the search bar (or press Cmd + K) * As you type, Mem suggests notes based on title matches—a fast way to jump when you recall a word in the title ## 2) Submit to full results * If the right note isn’t in suggestions, press Enter (or tap the search icon on iOS) to open the full results page * Use filters and keyword matches to narrow results ## 3) Deep Search (AI‑powered) * On the results page, Deep Search highlights matches where your description semantically matches note contents * This finds what you meant, not just the exact words * Toggle Deep Search on/off at the bottom of the results if you want to focus on exact keyword matches *** For conversational answers and synthesis across notes, try Chat: [/features/chat](/features/chat) # Share to Mem Source: https://help.mem.ai/features/share-to-mem Save from anywhere—send content straight into Mem. ## Overview Share to Mem is an iOS‑only feature that lets you save content from any app via the system share sheet. ## How it works (iOS) In any app (for example, Safari), tap the iOS Share button. Select **Mem** in the share sheet. (If you don’t see it, tap **More** and enable Mem.) A Mem sheet opens with a note draft you can edit. Optionally add to collections, then tap **Done** to save. On web/desktop, use the [Chrome Extension](/features/chrome-extension) or [Email to Mem](/features/email-to-mem). # Tabs & Split Screen Source: https://help.mem.ai/features/tabs-and-split-screen Easily work on multiple notes at the same time. # Mem Tabs and Split Screen Feature * You can open notes, search results, and different views in their own tabs for faster multitasking. * Easily drag and drop tabs to keep your workspace organized. * Split-view mode lets you view two panes side-by-side—great for comparing or referencing notes. * Instantly open any note in the other pane with Cmd (Mac) or Ctrl (Windows) + Click. ### Ways to use Tabs & Panes in Mem: * *Plan your week*: Keep your calendar open alongside your weekly to-do list. * *Research smarter*: Take notes in one pane while referencing articles or PDFs in another. * *Meeting prep*: Jot action items as you review a meeting transcript in a separate pane. * *Compare versions*: View draft and final notes side-by-side before publishing or sharing. * *Organize projects*: Drag and reorder tabs to keep related notes together for easy access. ### How it Works: #### Opening Notes or Collections: Click on a note title or Collection name—whether it's from the left sidebar or a list. The note or Collection will open in the main panel, and a new tab will appear at the top next to Home. As you browse more notes or Collections, each one opens in its own tab at the top. #### Using Split-Screen: Hover over any tab in the main panel. You'll see a split-screen icon appear. Click this icon to open the tab/note in a second panel, which appears on the right side of the app. *Note: The split-screen icon does not appear when both panels are already open. Only two note panels can be opened in Mem, plus the Heads Up and Chat area.* #### Navigating the Panels: Notes you open will show under the panel you're in (main or second). The second panel also has a Home tab for quick navigation to your list of Notes here. #### Reordering Tabs Drag and drop tabs to change their order at the top within each panel. You can also move tabs from one panel to the other for flexible organization. #### Chat & Heads Up Section If you have the Chat or Heads Up section open, the content relates to the last note or Collection you clicked into. #### Closing Tabs You can close one tab by clicking on the X at the end of each tab, or close all tabs under one panel at once by clicking on the X at the top right corner of the panel. Closing all tabs in the second panel will remove the second panel from view. Closing all tabs in the main panel will only keep the Home tab with the Notes view open. #### Creating a New Note If the main and second panels are both open, the new note will appear under the last clicked panel when you click on "Create Note" from the top left sidebar. # Templates Source: https://help.mem.ai/features/templates Reusable note blueprints—fast, consistent, and flexible. ## Overview Templates make it easy to create reusable notes or snippets you use often—like meeting notes, checklists, or project outlines. ## Create and manage templates * Click your profile photo → **Templates** * Create new templates and edit existing ones in the Templates editor (it looks like the Note editor) ## Template variables Insert variables that auto‑fill when you use the template—for example: * Date variable → fills with today’s date * Name variable → fills with a name you provide when inserting ## Organize templates * Associate templates with collections so they’re easy to find and apply in context ## Use templates inside a note * Web/Desktop: click **Start with template** at the bottom of a note * Web/Desktop: type `/` and the template name, then choose it from the list * iOS: tap the + button above the keyboard (or toolbar +), open the insertion menu, type the template name, then tap it from the list ## Sharing Templates are shareable. Share with teammates, friends, or family so everyone can use the same structure. ## Example use cases One‑click meeting docs with agenda, attendees, decisions, and action items. Reusable format for topics, feedback, goals, and follow‑ups. Priorities, tasks, and checkpoints for the week ahead. Prompts for reflection, highlights, and learnings. Scope, goals, milestones, stakeholders, and risks. Candidate details, question bank, and evaluation rubric. Discovery questions, objections, next steps, and owners. Steps to reproduce, expected vs actual, environment, and severity. # Trash Source: https://help.mem.ai/features/trash Restore or permanently delete—auto‑clears after 30 days. ## Overview When you move a note to Trash, it’s not gone yet. Access your Trash from the profile menu to restore or permanently delete items. ## Bulk actions * Multi‑select items to move to Trash or delete permanently * See: [/features/bulk-actions](/features/bulk-actions) ## Auto‑delete * Items in Trash are automatically and permanently deleted after 30 days # Version History Source: https://help.mem.ai/features/version-history Version History automatically saves every change made to a note, letting you view, compare, and restore previous versions—so your work is always safe and editable over time. ## Overview Version History in Mem is designed for users who want confidence in editing and collaborating on notes. Each time a note is modified, an automatic backup is created for that version, letting users easily view the full edit timeline for any note. Restoring a previous version is simple and does not overwrite the current note—making it safe to experiment, collaborate, or revise content without worrying about losing information or earlier edits. Version History empowers teams and individuals to refine notes freely, with the option to track and roll back changes whenever needed. ## How to Use Version History in Mem Open the note for which you want to view past versions. Click the three-dot menu at the top-right corner of the note. Select "View version history" from the dropdown menu. A version history window will appear above the note title, displaying a list of available versions. You can scroll this list to view more revisions if needed. Click any version in the list to review its content in the note. The selected version will be marked as "Viewing." To restore an earlier version, click the "Restore version" button (or the clock icon with an arrow). Deletions or changes will be marked in red; new additions in blue. After clicking Restore, the note will update to the chosen version. If you wish to exit without restoring, click "Return to editing" or the X icon to close the version history panel. Open a note you want to review. Tap the note’s title heading at the very top (look for the down-caret arrow at the end of the note title). Tap “View version history” from the dropdown menu. Tap the bubble showing the date and time of the latest version. This opens a list of all revisions for this note. Scroll down to see more if needed. Tap on any version in the list to view its contents. The version you select will display “Viewing” next to it. To restore a version, tap “Restore version” (with the clock icon) while viewing the desired version. To return to editing without restoring, tap “Return to editing” (with the X icon). ## Where Version History Adds Real Value How Version History adds flexibility, safety, and transparency in a variety of editing and note-taking scenarios ### Collaboration and Group Editing * Safely co-edit shared notes for projects or meetings, knowing that accidental overwrites or unwanted edits can easily be reverted. * Review, compare, and restore earlier note states after multiple contributors make changes during a brainstorming session or team review. ### Decision-Making and Iteration * Experiment with different drafts, lists, or plans—such as creative writing, strategy outlines, or research summaries—while knowing previous ideas are never lost and can be restored at any time. * Track the evolution of a document, making it easy to reference and revert to earlier versions as priorities or goals shift over time. ### Error Recovery and Data Protection * Instantly recover information after accidental deletions, overwrites, or mistaken edits, ensuring that key content is never permanently lost. * Restore important details deleted by mistake, especially in long-running or evolving notes, like project logs or personal journals. ### Compliance and Historical Recordkeeping * Maintain audit trails by preserving a complete history of note changes, which is valuable in regulated industries, for legal documentation, or for personal recordkeeping. * Reference previous versions for accountability or validation of changes in sensitive or critical notes. ## FAQs **How do I access the version history of a note in Mem?**\ Open the note, click the three-dot menu in the top-right corner, and choose **View version history**. On iOS, tap the note title heading at the top of the note, then choose **View version history**. **Can I restore a note to a previous version? Will my current note be lost?**\ Yes. Select an older version, review it, then click **Restore version**. Restoring updates the note to that older version, but the version you were editing remains in version history, so you can return to it if needed. **Is version history available for all notes, or only some?**\ Version history is available for saved notes that have content changes. It may not appear for fresh, empty, or still-loading notes. **How often are versions of my notes saved?**\ Mem saves versions automatically as your note changes. You do not need to manually create versions or turn the feature on. **Can I see who made changes in shared or collaborative mems?**\ When author information is available, the version history menu shows who created or edited a version. Some versions may show only the edit count if author details are unavailable. **What happens if I delete a note—does its version history remain recoverable?**\ If a note is in Trash, restore the note first, then open version history from the note. Items in Trash are automatically and permanently deleted after 30 days, and permanently deleted notes are not recoverable through version history. **Is there a limit to the number of versions that can be saved for each note?**\ No. There is no limit to the number of versions that can be saved for each note. **Are version histories backed up when I export my notes from Mem?**\ No. Data export downloads your current notes as Markdown files; it does not include the full version history for each note. **Can I compare two versions side by side?**\ Version history uses an inline view to highlight what changed when you select a version, showing deletions in red and additions in blue. A separate side-by-side comparison view is not available. **Does version history save media, such as images and files, along with text?**\ Version history tracks the note content for each saved version, including attachment references that are part of that note version. It is not a separate backup system for exported files or permanently deleted content. **Is version history available on mobile and desktop versions of Mem?**\ Yes. Version history is available on the web, Mac, Windows, and iOS. **Does using version history affect my storage or plan limits?**\ No. Viewing and restoring versions does not count against a separate storage or plan limit. # Voice Mode Source: https://help.mem.ai/features/voice-mode Turn your thoughts into docs and let Mem take meeting notes for you. ## Overview Talk, don't type. You can use Voice Mode in three powerful ways: * **Brain dumps to notes:** Talk out loud and Mem automatically turns your thoughts into an organized note—great for lists, plans, proposals, and free‑form brainstorming. * **Meeting notes:** Turn on Voice Mode and Mem records and transcribes the meeting, then distills the transcript into summarized, structured meeting notes. **For best capture of meetings with Voice Mode:** * Use the Mac or Windows desktop app instead of the web app * Enable system audio permissions when prompted to capture both your voice and other participants * **Edit existing notes with voice:** In any existing note, dictate additional content or give edit instructions; Mem interprets what you said and updates the note accordingly. ## How to use Voice Mode Use Voice Mode on the Mac or Windows apps to take meeting notes for you, capture brain dumps, and make edits to existing notes. To record into a new note, click on Create Note at the top left sidebar. Or open an existing note to add a recording to it. ***Record into a new note*** Start Voice Mode by clicking on the mic icon at the top right of the note (image 1), or you can click on Voice (mic icon) at the bottom of the note (image 2) ![Start voice recording](https://storage.googleapis.com/mem-help-center/voice-1-start-250926.png) ![Start voice recording in new note](https://storage.googleapis.com/mem-help-center/voice-2-start-new-250926.png) ***Record into an existing note*** Start Voice Mode by clicking on the mic icon at the top right of the note ![Start voice recording](https://storage.googleapis.com/mem-help-center/voice-1-start-250926.png) Recording will start immediately. While Voice Mode is active, you can think out loud, dictate verbatim contents, give instructions, or simply carry out a meeting. Mem automatically determines what your intent was with voice mode any chooses how to interpret the recording's transcript accordingly. ![listening](https://storage.googleapis.com/mem-help-center/voice-3-listening2-250926.png) You can either click on the Pause icon to pause the recording or click Done to end the recording. To pause a recording, click on the pause icon. ![pause](https://storage.googleapis.com/mem-help-center/voice-4-pause-250926.png) To resume a paused recording, click on the mic icon in the Voice Recording window where the pause icon used to be. ![resume](https://storage.googleapis.com/mem-help-center/voice-5-resume-250926.png) Once Done is clicked, the recording will be processed into a note and you have the option to either Accept, Refine, or reject the note (click X icon). ![voice options](https://storage.googleapis.com/mem-help-center/voice-6-options-250926.png) If you click on Refine, you will be asked how you would like to refine the current note recording. ![refine](https://storage.googleapis.com/mem-help-center/voice-7-refine-250926.png) You can add instructions on how you would like the note to be edited further. ![refine more](https://storage.googleapis.com/mem-help-center/voice-8-refine-more-250926.png) Click Accept when you're ready to save the recording to the note. The voice recording will be attached at the bottom of the note. ![recording](https://storage.googleapis.com/mem-help-center/voice-9-recording-250926.png) You can always access the audio recording and transcript by clicking on the attachment at the bottom of the note. If you want to go back and Refine the note, hover your mouse over the Voice Recording at the bottom of the note. A window will appear with the audio recording and transcript. Click on 'Refine note with transcript' to make more edits in the note. ![refine transcript](https://storage.googleapis.com/mem-help-center/voice-10-refine-transcript-250926.png) To listen to the audio recording, click on the Play icon in the Voice Recording window. You can click pause during playback. You can also choose to go forward or back 5 seconds at a time. ![playback](https://storage.googleapis.com/mem-help-center/voice-11-playback-250926.png) Use Voice Mode on the iOS app to capture brain dumps, make edits to existing notes, or take notes for you during in-person conferences, coffee chats, and meetings. Tap on the Plus icon in the center of the bottom tab bar to record into a new note. ios new note Open an existing note to add a recording. Start recording by tapping on the mic icon of the editor toolbar. start If this is your first voice recording on the Mem iOS app, you will be prompted to grant access to use the microphone. allow Recording will begin immediately. Tap Done to end the recording. done After tapping Done, the note will be processed and displayed for your review. You can either Reject, Refine, or Accept the transcription. options Refine means to edit the suggested note results. If you choose to Refine, a chat box will appear, asking to describe how you would like to refine the edits. refine Tap Accept when you're done. Pausing a voice recording on the Mem iOS app is in active development and will be released soon! Use Voice Mode on the web app to capture brain dumps and make edits to existing notes. Web Voice Mode doesn't transcribe audio coming through your computer, so it will only capture your voice during meetings. **To let Mem take meeting notes for you, download the Mac or Windows desktop app instead**, which can record and transcribe both audio coming from your microphone as well as audio coming from your computer. To record into a new note, click on Create Note at the top left sidebar. Open an existing note to add a recording to it. ***Record into a new note*** Start Voice Mode by clicking on the mic icon at the top right of the note (image 1), or you can click on Voice (mic icon) at the bottom of the note (image 2) ![Start voice recording](https://storage.googleapis.com/mem-help-center/voice-1-start-250926.png) ![Start voice recording in new note](https://storage.googleapis.com/mem-help-center/voice-2-start-new-250926.png) ***Record into an existing note*** Start Voice Mode by clicking on the mic icon at the top right of the note ![Start voice recording](https://storage.googleapis.com/mem-help-center/voice-1-start-250926.png) Recording will start immediately. While Voice Mode is active, you can think out loud, dictate verbatim contents, give instructions, or simply carry out a meeting. Mem automatically determines what your intent was with voice mode any chooses how to interpret the recording's transcript accordingly. ![listening](https://storage.googleapis.com/mem-help-center/voice-3-listening2-250926.png) You can either click on the Pause icon to pause the recording or click Done to end the recording. To pause a recording, click on the pause icon. ![pause](https://storage.googleapis.com/mem-help-center/voice-4-pause-250926.png) To resume a paused recording, click on the mic icon in the Voice Recording window where the pause icon used to be. ![resume](https://storage.googleapis.com/mem-help-center/voice-5-resume-250926.png) Once Done is clicked, the recording will be processed into a note and you have the option to either Accept, Refine, or reject the note (click X icon). ![voice options](https://storage.googleapis.com/mem-help-center/voice-6-options-250926.png) If you click on Refine, you will be asked how you would like to refine the current note recording. ![refine](https://storage.googleapis.com/mem-help-center/voice-7-refine-250926.png) You can add instructions on how you would like the note to be edited further. ![refine more](https://storage.googleapis.com/mem-help-center/voice-8-refine-more-250926.png) Click Accept when you're ready to save the recording to the note. The voice recording will be attached at the bottom of the note. ![recording](https://storage.googleapis.com/mem-help-center/voice-9-recording-250926.png) You can always access the audio recording and transcript by clicking on the attachment at the bottom of the note. If you want to go back and Refine the note, hover your mouse over the Voice Recording at the bottom of the note. A window will appear with the audio recording and transcript. Click on 'Refine note with transcript' to make more edits in the note. ![refine transcript](https://storage.googleapis.com/mem-help-center/voice-10-refine-transcript-250926.png) To listen to the audio recording, click on the Play icon in the Voice Recording window. You can click pause during playback. You can also choose to go forward or back 5 seconds at a time. ![playback](https://storage.googleapis.com/mem-help-center/voice-11-playback-250926.png) ## Ways to use Voice Mode ### At Work Capture Zoom or Teams discussions with automatic speaker separation, so action items and decisions are easy to review later. Record sales calls or consultations and get clean transcripts, ensuring you don't miss details or commitments. Transcribe interviews with candidates or subject matter experts, saving time on note-taking while staying engaged in the conversation. Use Voice Mode during webinars or internal trainings to create searchable transcripts and refined summaries. Document brainstorm sessions with multiple voices captured clearly, helping track ideas as they emerge. Maintain accurate meeting records without burdening attendees with manual note-taking. ### Outside Work Record conversations with family about schedules, trips, or household projects, so no detail gets lost. Capture discussions from group study sessions, with each participant's contributions clearly separated. Record telehealth sessions (with permission) to revisit medical advice and instructions later. Transcribe brainstorming sessions with collaborators for writing, podcasting, or video projects. Keep organized notes from PTA, club, or nonprofit meetings without needing a dedicated note-taker. Use Voice Mode to capture personal reflections, then refine them into structured daily notes or journal entries. Capture fleeting ideas hands-free while walking, on a treadmill, cycling, or stretching—Mem transcribes and organizes them so nothing gets lost. Record cooking experiments, modifications to recipes, or meal planning discussions while your hands are busy in the kitchen. ## FAQs ### How do I transcribe meetings (Zoom, Google Meet, Microsoft Teams) with Voice Mode in Mem? Use the Mac or Windows desktop app. Desktop Voice Mode in Mem records audio from both your microphone and your computer (for example, Zoom, Google Meet, Teams), so every speaker is captured. Make sure you've granted Mem the required permissions when prompted (microphone and system/computer audio). Start Voice Mode in a note and Mem will transcribe and structure the meeting. ### How do I transcribe YouTube videos with Voice Mode in Mem? Use the Mac or Windows desktop app and ensure permissions are granted. Start Voice Mode, then play the YouTube video; Mem will capture the computer audio and generate a transcript and summary in your note. ### How do I listen to the audio recordings from Voice Mode in Mem? Recordings are attached at the bottom of the note on desktop, web, and iOS. Click or tap the attachment to open the player, then press play to listen. ### How do I view transcripts from Voice Mode in Mem? Open the recording attachment at the bottom of the note. The full transcript appears with the player so you can read while you listen. ### How do I customize the way Voice Mode in Mem formats my notes? By default, Mem interprets your intent and formats notes accordingly (lists, meeting notes, plans, edits, etc.). After the first pass, click Refine and type custom instructions (for example: "use bullets", "shorter summary", "add action items") to change the format and level of detail. You can also reopen a recording, click "Incorporate into note", and run another refine pass to merge more content from the transcript. ### How do I update my note with more information from a Voice Mode in Mem transcript? Click the attached voice recording, then choose "Incorporate into note". Mem will pull in additional details from the transcript; next, click Refine and tell it exactly what to include (for example: "include extra details about pricing discussion"). ### What are the differences between Voice Mode in Mem on the Mac, Windows, web, and iOS apps? Mac and Windows desktop apps capture both microphone input and computer audio, which is ideal for multi-speaker video calls and online videos. The web and iOS apps only capture your microphone, so they’re best for brain dumps, in‑person meetings, and situations where the mic can hear all speakers. ### How do I get Voice Mode in Mem to transcribe other speakers in a video call (Zoom, Google Meet, Microsoft Teams)? Use the Mac or Windows desktop app and grant permissions for both the microphone and computer audio. Start Voice Mode during the call and Mem will capture and transcribe all participants; web and iOS cannot record other participants' audio. ### Why does Voice Mode only capture my microphone while using the Mem web app? Voice Mode on the Mem Web app doesn't transcribe audio coming through your computer, so it will only capture your voice during meetings. To let Mem take meeting notes for you, download the Mac or Windows desktop app instead\*\*, which can record and transcribe both audio coming from your microphone as well as audio coming from your computer. ### What languages does Mem Voice Mode work in? Right now, Mem Voice Mode only works in English. If you're interested in support for another language, please let us know! ### Why does it say that my device is not supported? Right now, the voice recording and meeting detection features only work on Windows and macOS devices running on Apple silicon (M1, M2, M3, ...). If you see “device not supported,” you're likely using an Intel-based Mac or another unsupported architecture. To check your chip: * macOS: [Find out if your Mac has Apple silicon](https://support.apple.com/HT211814) ### Why does Voice Mode only capture my microphone on the desktop app? Similar to the above, if you're on an unsupported device (for example, an Intel-based Mac) the desktop app can only record your microphone and cannot capture system audio. That means it will miss other speakers on calls. On supported Windows and Apple silicon Macs, make sure system/computer-audio permissions are granted so Voice Mode can capture both your mic and the meeting audio. *** ## Related * Clean Up: [/features/clean-up](/features/clean-up) * Version History: [/features/version-history](/features/version-history) * Tabs & Split Screen: [/features/tabs-and-split-screen](/features/tabs-and-split-screen) * Search: [/features/search](/features/search) # Zapier Source: https://help.mem.ai/features/zapier Connect Mem to 8,000+ apps—no code required. ## Overview Connect Mem to 8,000+ apps without writing code. Use Zapier to automatically capture, organize, and enrich your notes from the tools you already use. ## Set up * Open Mem on Web or the Mac/Windows desktop apps * Click your profile photo → **Setup integrations** * Choose **Zapier** and follow the prompts to connect ## Popular use cases * Meeting Transcription Archive: import and format transcripts from Fireflies, Otter, or Fathom * Slack Message Capture: star or react to save messages to Mem * Google Drive Sync: ingest docs from selected folders so they’re searchable alongside notes * Task Completion Journal: log done items from Todoist, Asana, and more * Form Response Collector: send Google Forms or Typeform submissions into Mem ## Learn more * Automate Your Meeting Notes in Mem (video): [https://www.youtube.com/watch?v=Z9m6BYqTY7A](https://www.youtube.com/watch?v=Z9m6BYqTY7A) Building advanced custom integrations? Consider using code with the Mem API. See: [/features/api](/features/api) # Bring context from another AI assistant into Mem Agent Source: https://help.mem.ai/guides/bring-ai-context-to-mem-agent You can bring important context from ChatGPT, Claude, or other AI assistants into Mem Agent without copying every conversation. Ask the other assistant to create a portable summary, review it, and paste it into Mem Agent. You control the snapshot you transfer. This process does not import your full chat history or create an ongoing connection between services. ## Create a portable context summary Open the AI assistant that contains your useful history, saved memory, or project context. Paste this prompt: ```text theme={null} Read through all my recent chats and build a mental model of all of the goals, projects, and tasks I'm juggling. Output them in three sections: Goals, Projects, Tasks. Within each section, order items by priority when that priority is explicitly known. Otherwise, use a neutral order. Include key target dates and status if known. For Projects, add which Goal(s) they tie back to (if any). Include key milestone dates and status if known. For Tasks, add which Project(s) or Goal(s) they tie back to (if any). Include key due dates and status if known. After those three sections, add two short supporting sections: - People & Organizations: Include people and organizations that are relevant to the goals, projects, and tasks above. Describe their roles and relationships to the work. - Preferences: Include preferences I have explicitly stated about how I like to communicate, plan, make decisions, and work with an assistant. Include facts only. Do not infer priorities, relationships, dates, preferences, or other details. If something is uncertain or was not explicitly stated, omit it. ``` The AI assistant can summarize only the history and memory available in that conversation or account. If it cannot access the context you expect, open a conversation or project that contains it, or provide the relevant material directly. ## Review before transferring Read the summary before pasting it into Mem: * Correct anything inaccurate or outdated. * Add important context the other assistant missed. ## Give the summary to Mem Agent Open your Mem Agent conversation and paste: ```text theme={null} I reviewed this summary from another AI assistant. Use it as context about me. If anything is ambiguous, ask me instead of inferring. [Paste the reviewed summary here] ``` Mem Agent uses the reviewed summary to understand your priorities, preferences, and open loops. Tell Mem Agent whenever you want to correct or update that context. # Meetings Notes in Mem Source: https://help.mem.ai/guides/meeting-notes Capture, resurface, summarize, and organize meetings with Voice Mode, Heads Up, Chat, and Collections. ## Overview This guide shows how to run your meetings in Mem—end to end. You'll capture notes automatically with Voice Mode, have them resurfaced in context with Heads Up, use Chat to plan and synthesize, and keep everything organized with Collections. Start every meeting with Voice Mode to capture audio, transcript, and clean structure. Use Heads Up to review past context and decisions in the right‑hand panel. Ask Chat to generate agendas, pull details, or synthesize across multiple notes. File notes into Collections (and Shared Collections) so your team can find, reuse, and build on them. ## Capture meeting notes with Voice Mode Record and transcribe meetings so nothing gets lost. Voice Mode saves audio, transcript, and a clean note structure for fast follow‑ups. * On Mac or Web: Open a note and start Voice Mode to capture online meetings or in‑person discussions. * On iOS: Use Voice Mode on your phone for in‑person meetings; your audio and transcript sync across devices. Tips: * Name your note with the meeting title and participants for easy recall later. * Add the meeting time and any agenda bullets at the top before you begin. See: [Voice Mode](/features/voice-mode) ## Get automatic context with Heads Up When you open any meeting note, the right side panel surfaces related notes, decisions, and prior meetings so you can see the bigger picture at a glance. Heads Up aligns your timeline of past and upcoming notes without manual linking. Use it to: * Review last meeting’s decisions before you start. * Jump to similar notes and related docs surfaced automatically. * Keep a running thread of meetings over time. See: [Heads Up](/features/heads-up) ## Plan and synthesize with Chat Use Chat to turn scattered information into actionable next steps. * Generate an agenda: “Draft an agenda for tomorrow’s one‑on‑one based on my last few meeting notes with Alex.” * Recall a detail: “What did we decide about the contract timeline in last week’s call?” * Summarize a series: “Summarize the last three meetings and list open action items.” Pro tip: Attach the relevant notes or Collections so Chat focuses on the right context. See: [Chat](/features/chat) ## Organize with Collections Group meetings by project, team, or client—without rigid folders. A note can live in multiple Collections at once. For example: * Create Collections like #Customer‑Calls, #QBRs, or #Team‑Standup. * Add recurring meetings to a Shared Collection so the whole team has access. * Let Auto‑organize suggest Collections when you’re short on time. See: [Collections](/features/collections) ## Meetings with your team When your entire team uses Mem for meetings, you unlock shared context automatically—meeting notes, decisions, and action items are discoverable across the team. Combine Shared Collections with Chat to answer questions across everyone’s notes and draft updates faster. See the full guide: [Using Mem as a Team](/guides/using-mem-as-a-team) ## Related * Voice Mode: [/features/voice-mode](/features/voice-mode) * Heads Up: [/features/heads-up](/features/heads-up) * Chat: [/features/chat](/features/chat) * Collections: [/features/collections](/features/collections) # Using Mem as a Team Source: https://help.mem.ai/guides/using-mem-as-a-team Set up sharing, Shared Collections, and AI-powered workflows to unlock collective intelligence. ## Overview Mem helps teams capture knowledge once and reuse it everywhere. With AI-powered recall, natural-language search, and collaborative sharing, your team's information stays connected instead of siloed. Ask questions in Chat, surface related context automatically, and keep everyone aligned without the overhead. ## Feature Highlights * **Voice Mode**: Capture and transcribe meetings or discussions into clean, structured notes—audio and transcript included. See: [Voice Mode](/features/voice-mode) * **Chat**: Converse with your team's shared knowledge base to answer questions, summarize work, or draft content. See: [Chat](/features/chat) * **Related notes in context**: While viewing a note, the right-hand panel surfaces similar and related notes so you can rediscover past knowledge from you and your teammates. See: [Heads Up](/features/heads-up) * **Deep Search**: Find anything using natural language—even with partial details. See: [Search](/features/search) * **Collections & Shared Collections**: Organize notes for projects or teams; add a note once and share it with everyone who follows that Collection. See: [Collections](/features/collections) ## Share Notes with Teammates Notes are private by default. Share individual notes to collaborate in real time. Make sure the note is visible full-screen. Click the padlock icon (or double-person icon if already shared) at the top of the note. Type the teammate's name or email. If they don't appear in suggestions, enter their full email address. Click Share to grant access. Sharing works with people who don't yet have a Mem account. If you share with someone new, they'll receive an invite and can register to access the note. See also: [Note Editor → Share](/features/editor#share) ## Collaborate with Shared Collections Use Shared Collections to group related notes for a project, team, or topic. Everyone with access sees the same set of notes and updates. From a Collection page, click the padlock icon at the top right (double-person icon if already shared). Enter the names or emails of your teammates to share the Collection. If someone you add doesn't have a Mem account yet, they'll receive an invite and can register to join the Shared Collection. When you add a note to this Shared Collection, the note is shared with all members automatically. Why Shared Collections? * **One place for the team**: Keep meeting notes, decisions, and docs together. * **Bulk sharing**: Add a note to the Collection once—everyone gets access. * **Flexible organization**: A note can live in multiple Collections at once. See also: [Collections](/features/collections) ## Tips for Successful Team Adoption * **Standardize on Collections** for projects and functions (e.g., #Marketing, #All-Hands, #Q4-Roadmap). * **Use Chat to accelerate work**: Summarize meetings, draft updates, and pull context from past notes. * **Keep sharing lightweight**: Start with Shared Collections for broad access; share individual notes when needed. * **Encourage linking**: Mention notes with `@` and tag Collections with `#` to keep knowledge connected. ## Subscriptions and Billing Rather than having each team member subscribe individually to Mem Pro, you can unify billing and access with a Mem Teams plan. To inquire, [contact us](mailto:hello@mem.ai?subject=Mem%20Teams\&body=Team%20size:%0A%0ATeam%20type:%0A%0ADescribe%20your%20use%20case:%0A%0AName:%0A%0ACompany:%0A). We'll help you set up the right plan for your organization. ## Related * Chat: [/features/chat](/features/chat) * Heads Up: [/features/heads-up](/features/heads-up) * Search: [/features/search](/features/search) * Collections: [/features/collections](/features/collections) * Editor → Share: [/features/editor#share](/features/editor#share) # Welcome to Mem Source: https://help.mem.ai/index Meet your new AI Thought Partner ## About Mem Mem is the AI Thought Partner that captures your ideas, meetings, and research—and brings them back to you exactly when you need them—so you can make the most of every thought. Think less about where to put information and more about what matters; Mem keeps everything connected, searchable, and ready at hand. ## Get Started in 4 Minutes